Ordering Process
Welcome to Sweet Delish Bakery in Frisco, Texas, where we specialize in crafting personalized cookies for every occasion. To ensure a seamless experience, please follow our ordering process:
​
-
Lead Time Requirements: Kindly place your order requests at least 5 days in advance.
-
Late Orders: Please note that orders made 2-3 days before pickup will incur an additional $10 fee.
Confirmation and Payment
After submitting the order request form, allow 1-2 days for us to confirm availability and discuss specifics. Your order is considered verified only upon receipt of a 100% deposit.
-
Payment Options: Venmo, Zelle, & Credit/Debit.
-
Deposit Requirement: A 100% deposit is necessary to confirm your order.
-
Order Verification: Orders are considered verified only upon receipt of the full deposit.
-
Cancellation Policy: Be advised that we reserve the right to redistribute your cookies without a refund if not picked up at the scheduled time and date without prior notification.
-
We do not provide refunds.
Product Details and Customization
Rest assured, our cookies are crafted with fresh, high-quality ingredients that are 100% halal/kosher. If you have a specific design in mind, please follow these guidelines:
​
-
Design Specifications: Share images and provide precise instructions for colors, styles, writing, and decorations.
-
Color Accuracy: While we strive to match your vision, please understand that color accuracy may not be 100% guaranteed.
-
Allergy Notice: Our cookies contain the following allergens: eggs, nuts, and wheat.
Communication and Finalization
Once you've filled out the order form, we'll reach out to you to discuss details and availability before finalizing the order.
​
-
Communication Process: Expect us to reach out to discuss details and availability after submitting the order form.
-
Contact Information: For faster service and direct pricing information, feel free to contact us at sweetdelishbakery@gmail.com.